Transforming Fraud Prevention for TowerLoan with AWS-Powered Intelligence

ABOUT THE COMPANY

TowerLoan is a leading financial services provider offering personal loans and flexible credit solutions to customers across multiple regions. With thousands of daily applications processed through their digital channels, TowerLoan requires reliable, secure, and scalable systems to maintain customer trust and operational efficiency.

As the company grew, the rise of sophisticated identity fraud and suspicious application patterns created an urgent need for automated, intelligent fraud detection.

THE CHALLENGE

TowerLoan faced significant operational and security challenges:

  • Increasing fraud attempts, including identity theft and synthetic profiles

  • Manual verification processes causing delays and inconsistencies

  • No real-time scoring or automated decision workflow

  • Limited visibility into suspicious behavior and risk trends

  • High financial exposure due to delayed or missed fraud indicators

TowerLoan needed a solution that could analyze loan applications instantly, detect fraud patterns accurately, and scale seamlessly as the business expands.

THE RSNA CLOUD CONNECT APPROACH

RSNA Cloud Connect partnered closely with TowerLoan to redesign their fraud detection workflow using an AWS-native, machine learning–powered architecture.

Our strategic approach included:

1. Comprehensive Discovery

Understanding TowerLoan’s datasets, fraud patterns, business workflows, and compliance needs.

2. Cloud-First Architecture Design

Developing a secure, scalable AWS blueprint centered around Amazon Fraud Detector and AI/ML services.

3. Real-Time Automation

Building a fully automated scoring pipeline to evaluate loan applications in seconds.

4. Seamless Integration

Connecting the fraud detection engine to TowerLoan’s existing digital platform via secure APIs.

5. Compliance and Security First

Aligning the entire deployment with financial regulatory standards and AWS security best practices.

THE SOLUTION

RSNA Cloud Connect delivered a fully automated, high-accuracy Fraud Detection System empowered by AWS machine learning.

Key Solution Components
  • Amazon Fraud Detector – Custom fraud models trained on historical risk patterns

  • AWS Lambda – Serverless functions for real-time scoring logic

  • Amazon S3 – Secure, encrypted storage for datasets and logs

  • DynamoDB – High-speed storage for fraud scores and risk history

  • API Gateway – Secure integration layer for frontend and backend systems

  • CloudWatch – Monitoring, alerts, and operational insights

Business Impact
  • 40–60% improvement in fraud detection accuracy

  • Instant fraud scoring for every loan application

  • Significant reduction in fraudulent approvals

  • Faster and more reliable loan decisions

  • Centralized visibility into fraud trends

  • A scalable foundation for future AI enhancements

LOOKING AHEAD

TowerLoan plans to expand its fraud intelligence capabilities with RSNA Cloud Connect, including:

  • Advanced ML pipelines via Amazon SageMaker

  • Document verification automation using Amazon Textract

  • Behavior-based risk engine for repeat customers

  • Enhanced analytics dashboards for real-time monitoring

RSNA Cloud Connect continues to support TowerLoan in strengthening security, reducing financial risk, and building a safer loan ecosystem powered by AWS innovation.