Description
RSNA Cloud Connect helps businesses leverage AWS to deploy generative AI solutions that drive innovation, efficiency, and profitability. We provide the expertise to automate workflows, enhance customer experiences, and develop next-gen products.
Real-Talk
Unleashing the Power of Conversational AI
Real Talk is a conversational analytics platform that analyzes customer-agent interactions in real-time or post-call. It is a Conversational AI Platform on top of AWS. We convert call audio into text and store transcripts in a database. We extract emotion analytics, metadata insights, and use- case-specific responses to enhance decision-making using Generative AI. Insights are visualized on our custom web platform, enabling businesses to track sales performance, customer experience, and market trends. This helps improve upselling, issue resolution, and customer satisfaction, driving data-driven strategy adjustments and fostering customer loyalty.
Call Transcription
Uses Amazon Transcribe for accurate speech-to-text conversion
Data Storage & Processing
AWS Lambda automates processing, while SQL Server and AWS RDS store insights.
Web Interface
AWS Quick Sight embedded with an interactive Web Interface.
Sentiment & Intent Analysis
Generative AI to detect customer sentiment and classify intent.
Book a Real Talk Demo Today
Ready to transform your customer interactions with AI-driven insights? Let us show you how Real Talk can elevate your sales performance, improve customer satisfaction, and power real-time decision-making. Contact RSNA Cloud Connect to schedule a personalized demo and explore how Real Talk on AWS can work for your business.